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Frequently Asked Questions
How can I order and pay for my purchases?
Purchases from this website may be paid for securely through your PayPal account. You may also pay securely by credit card or debit card through PayPal, even if you do not have a PayPal account. All methods allow you to make payments quickly, easily and safely. Click on the "Add to Cart" button near any item you wish to purchase. The PayPal Shopping Cart will open in a new browser window, showing you the item selected. If you wish to continue shopping in our store before making payment, click on the "Continue Shopping" button in the PayPal Shopping Cart, then click "Yes" to confirm that you want to close that tab or window. When you have added to your shopping cart all the items you wish to purchase, click on the "View Cart" button, unless you are already in the shopping cart. Then follow the prompts through the simple checkout process. If you wish to set up a PayPal account and are not already a member, you can learn about PayPal and sign up for a free PayPal account here.
Why are prices higher for international purchasers?
This is to cover higher postage costs. The PayPal payment processing service we use does not allow us to easily charge a different amount for postage to international destinations. Therefore, we charge the same flat fee of $6.50 that we charge for items under 0.5kg to Australian destinations, or $10.00 for items 0.5kg and over, and add the additional cost that we incur for international postage to the purchase price for international purchasers. Prices include GST for Australian purchasers, but we factor a reduction in item price for international purchasers, because they do not pay the Australian Goods and Services Tax (GST).
What shipping method is used?
Most items are shipped using Australia Post, and are shipped as soon as possible after payments are processed. A flat charge of $6.50 is added for postage and handling of items under 0.5kg to Australian destinations, or $10.00 for items 0.5kg and over.
Do you sell items at wholesale?
All our products and services are offered at retail. Generally, we do not supply books or other information products published by Inspiring Stuff to book distributors or resellers.
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